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0001718ClearOSapp-openldap-directory - Directory Serverpublic2014-05-26 13:512020-05-14 08:51
NickH 
 
normalminorhave not tried
closedsuspended 
 
 
0001718: Email can no longer authenticate after Directory Server domain change
I changed my the domain in my Directory Server and from then on Thunderbird and Roundcubemail could no longer authenticate and I got a load of error messages in /var/log/maillog:
imaps[21672]: imapd:Loading hard-coded DH parameters
May 26 16:53:32 server imaps[21672]: starttls: TLSv1 with cipher DHE-RSA-AES128-SHA (128/128 bits new) no authentication
May 26 16:53:32 server imaps[21672]: badlogin: Black.howitts.co.uk [172.17.2.100] plain [SASL(-13): authentication failure: Password verification failed]
May 26 16:53:35 server imaps[21672]: badlogin: Black.howitts.co.uk [172.17.2.100] plaintext mail-ebay SASL(-13): authentication failure: checkpass failed
May 26 16:56:30 server imaps[21908]: imapd:Loading hard-coded DH parameters
May 26 16:56:30 server imaps[21908]: starttls: TLSv1 with cipher DHE-RSA-AES128-SHA (128/128 bits new) no authentication
May 26 16:56:30 server imaps[21908]: badlogin: Black.howitts.co.uk [172.17.2.100] plain [SASL(-13): authentication failure: Password verification failed]
May 26 16:56:33 server imaps[21908]: badlogin: Black.howitts.co.uk [172.17.2.100] plaintext mail-howitts SASL(-13): authentication failure: checkpass failed
May 26 16:57:11 server imaps[21909]: imapd:Loading hard-coded DH parameters
May 26 16:57:11 server imaps[21909]: starttls: TLSv1 with cipher DHE-RSA-AES128-SHA (128/128 bits new) no authentication
May 26 16:57:12 server imaps[21908]: starttls: TLSv1 with cipher DHE-RSA-AES128-SHA (128/128 bits new) no authentication
May 26 16:57:12 server imaps[21908]: badlogin: Black.howitts.co.uk [172.17.2.100] plain [SASL(-13): authentication failure: Password verification failed]
May 26 16:57:14 server imaps[21909]: starttls: TLSv1 with cipher DHE-RSA-AES128-SHA (128/128 bits new) no authentication
May 26 16:57:14 server imaps[21928]: imapd:Loading hard-coded DH parameters
May 26 16:57:14 server imaps[22145]: imapd:Loading hard-coded DH parameters
May 26 16:57:14 server imaps[21928]: starttls: TLSv1 with cipher DHE-RSA-AES128-SHA (128/128 bits new) no authentication
May 26 16:57:14 server imaps[22145]: starttls: TLSv1 with cipher DHE-RSA-AES128-SHA (128/128 bits new) no authentication
May 26 16:57:15 server imaps[21908]: badlogin: Black.howitts.co.uk [172.17.2.100] plaintext nick SASL(-13): authentication failure: checkpass failed
May 26 16:57:29 server imaps[22150]: imapd:Loading hard-coded DH parameters
May 26 16:57:29 server imaps[22150]: starttls: TLSv1 with cipher DHE-RSA-AES128-SHA (128/128 bits new) no authentication
May 26 16:57:33 server imaps[22151]: imapd:Loading hard-coded DH parameters
May 26 16:57:33 server imaps[22151]: starttls: TLSv1 with cipher DHE-RSA-AES128-SHA (128/128 bits new) no authentication
May 26 16:57:58 server imaps[21909]: starttls: TLSv1 with cipher DHE-RSA-AES128-SHA (128/128 bits new) no authentication
May 26 16:57:58 server imaps[22151]: starttls: TLSv1 with cipher DHE-RSA-AES128-SHA (128/128 bits new) no authentication
May 26 16:57:58 server imaps[21928]: starttls: TLSv1 with cipher DHE-RSA-AES128-SHA (128/128 bits new) no authentication
May 26 16:57:58 server imaps[21908]: starttls: TLSv1 with cipher DHE-RSA-AES128-SHA (128/128 bits new) no authentication
May 26 16:57:58 server imaps[21909]: badlogin: Black.howitts.co.uk [172.17.2.100] plain [SASL(-13): authentication failure: Password verification failed]
May 26 16:57:58 server imaps[22151]: badlogin: Black.howitts.co.uk [172.17.2.100] plain [SASL(-13): authentication failure: Password verification failed]
May 26 16:57:58 server imaps[21908]: badlogin: Black.howitts.co.uk [172.17.2.100] plain [SASL(-13): authentication failure: Password verification failed]
May 26 16:58:01 server imaps[21909]: badlogin: Black.howitts.co.uk [172.17.2.100] plaintext nick SASL(-13): authentication failure: checkpass failed
May 26 16:58:01 server imaps[22151]: badlogin: Black.howitts.co.uk [172.17.2.100] plaintext mail-nick-gmail SASL(-13): authentication failure: checkpass failed
May 26 16:58:01 server imaps[21908]: badlogin: Black.howitts.co.uk [172.17.2.100] plaintext mail-ebay SASL(-13): authentication failure: checkpass failed

I tried both IMAP and IMAPS with the same problem.

Rebooting the server fixed it.
No tags attached.
Issue History
2014-05-26 13:51NickHNew Issue
2014-05-26 13:57NickHNote Added: 0001182
2014-05-26 13:59bchambersAssigned To => bchambers
2014-05-26 13:59bchambersStatusnew => assigned
2014-05-29 10:56user2Note Added: 0001189
2020-05-14 08:51NickHNote Added: 0014311
2020-05-14 08:51NickHStatusassigned => closed
2020-05-14 08:51NickHAssigned Tobchambers =>
2020-05-14 08:51NickHResolutionopen => suspended

Notes
(0001182)
NickH   
2014-05-26 13:57   
Adding: /var/log/secure also gave lots of:

May 26 17:07:52 server saslauthd[3781]: pam_unix(imap:auth): check pass; user unknown
May 26 17:07:52 server saslauthd[3781]: pam_unix(imap:auth): authentication failure; logname= uid=0 euid=0 tty= ruser= rhost=
May 26 17:07:52 server saslauthd[3781]: pam_succeed_if(imap:auth): error retrieving information about user mail-howitts

and

May 26 17:08:48 server saslauthd[3782]: pam_listfile(imap:account): Refused user nick for service imap
May 26 17:08:48 server saslauthd[3782]: pam_unix(imap:account): could not identify user (from getpwnam(nick))
May 26 17:08:48 server saslauthd[3782]: pam_succeed_if(imap:account): error retrieving information about user nick
(0001189)
user2   
2014-05-29 10:56   
A whole bunch of "configlets" need to be changed and services restarted when the base domain changes. I'll have my head in OpenLDAP over the next week and will dive into this topic and 0001719
(0014311)
NickH   
2020-05-14 08:51   
Migrated to https://gitlab.com/clearos/clearfoundation/app-openldap-directory/-/issues/6 [^]